Average Reviews:
(More customer reviews)I've gotten so many compliments from my friends on this addition to my outdoor seating area...we all just LOVE this thing!
While it does not give off a lot of heat, it does warm the area and adds a truly wonderful ambiance outdoors, much like a campfire, but with plenty of room for wine glasses or to put your feet up. The height is just right for standing and warming your hands over the fire. The first few times I lit it was kind of smelly, but after one or two uses the smell went away...assume that was related to the fake logs and rocks that are included. When first installed the logs were a light charcoal color and the rocks were orange-reddish colored. Now all are a realistic blackish/gray and the smell is gone. If you didn't know, you would assume that it was a real fire going on...no odor at all, and with the black sleeve that covers the propane tank you don't even see it. The electronic ignition works perfectly, and there is a black rain cover included that will cover the whole thing if needed.
However, the installation was NOT easy. It took 4 solid hours to put it together...and as other reviewers have mentioned, not all the needed screws were included, holes didn't line up, etc., and the instructions were almost impossible to follow. Because it was delivered to "curbside," by a local freight company...that meant I had to find two guys willing to carry it up the steps, which at my house are many. Fortunately, my handyman (who was there to put it together,) did not mind carrying up to where it was to be installed, nor did the gardener, (who luckily happened to be there the day of delivery.) So plan on two guys to carry it from the street to where you want it installed.
End of the day however, the thing works a treat, and is beautiful.
I would recommend this product, just be aware that putting it together is a challenge for even the most experienced of tool-guys. While some of the screws were missing, nothing was broken, which is a plus for both the shipper and seller, perhaps because it comes a huge box which is VERY heavy. Once it is put together though it the weight is very well-distributed and easy to slide around on my deck if I want to change the arrangement.
Certainly recommend this, just be aware that you need two strong people to get it where you want it, and a patient, experienced person to navigate the instructions, missing parts, etc.
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